Touch screens are quite common, more so than most of us realize. Video games and smartphones use them to various degrees, but what about banking? Is this field that people utilize on a routine basis able to make use of these screens as well? With the help of Robert Jain, we look into a recent story that developed, in addition to how it might be able to help banking grow and develop in the years to come.
A Portland Press Herald article came out recently, talking about the state's first interactive teller machines being used. These ITMs are located at the Gorham Savings Bank, and they are quite different from other ATM machines you might be familiar with. Essentially, bank customers are able to communicate with tellers over video feeds, which will allow them to take care of all of their banking needs. Without question, this is an interesting development that should be focused on.
It's not like ITMs are anything new, though, as other locations have implemented them as well. The main reason for this - and I am sure that Robert Jain can say the same - has to do with the reduction of costs. When you're able to keep expenses down, you can run a more stable business, which means good news for all parties involved. It also maintains the importance of human interaction, even though the video feed makes matters less personal.
What you should also know about ITMs is that bank customers can withdraw money from them, without using their debit or credit cards. What they can do instead is show their driver's licenses, which are scanned by separate screens that these machines come with. It's a unique addition that Robert Jain Credit Suisse, as well as other companies, should recognize. Who's to say how this will aid in the development of accessibility, as far as banking is concerned?
As you can see, banking is a field that is open to growth, and it's possible that ITMs will come to your area as well. When this happens, it's easy to imagine that you'll have many more options to consider. Customers want freedom, more than anything else, which is one of the reasons why this story is so important. When people feel like they have choices, it's possible that they will be more open to doing business in the future.
A Portland Press Herald article came out recently, talking about the state's first interactive teller machines being used. These ITMs are located at the Gorham Savings Bank, and they are quite different from other ATM machines you might be familiar with. Essentially, bank customers are able to communicate with tellers over video feeds, which will allow them to take care of all of their banking needs. Without question, this is an interesting development that should be focused on.
It's not like ITMs are anything new, though, as other locations have implemented them as well. The main reason for this - and I am sure that Robert Jain can say the same - has to do with the reduction of costs. When you're able to keep expenses down, you can run a more stable business, which means good news for all parties involved. It also maintains the importance of human interaction, even though the video feed makes matters less personal.
What you should also know about ITMs is that bank customers can withdraw money from them, without using their debit or credit cards. What they can do instead is show their driver's licenses, which are scanned by separate screens that these machines come with. It's a unique addition that Robert Jain Credit Suisse, as well as other companies, should recognize. Who's to say how this will aid in the development of accessibility, as far as banking is concerned?
As you can see, banking is a field that is open to growth, and it's possible that ITMs will come to your area as well. When this happens, it's easy to imagine that you'll have many more options to consider. Customers want freedom, more than anything else, which is one of the reasons why this story is so important. When people feel like they have choices, it's possible that they will be more open to doing business in the future.
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To learn more about what you read, as well as Bob Jain Credit Suisse, please contact Bob Jain.. Also published at Robert Jain: Will Touch-Screen Tellers Increase?.
