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Senin, 10 Agustus 2015

Latest Consumer Bureau Issue Is Credit Card Hotline

By Cornelius Nunev


The debate over the CFPB is getting worse thanks to many problems, includ-ing the proposed charge card hotline. The bureau would be able to act on data that was garnered directly from people that would be compiled in a database and would be acted on if and when the bureau felt it would be fitting. However, banks and card issuers want re-strictions placed on the data. This would help keep all payday advance data private.

Crowdsourcing a thing of penalties for card businesses

Daily Finance explains that the Consumer Financial Protection Bureau is consider-ing a charge card hotline for customers to complain about issues at, which is causing a lot of debate. The hotline would be so consumers can report any abuse that takes place. Then the Bureau would give that data to states to use. Essentially, the complaint system would be crowdsourcing; the data would come straight from the people. Then, government officials would get the grievances and fine card issuers. They wouldn't even try to figure out what the problem was first. Most banks and card is-suers are hoping to keep the grievances private. That means the data would stay between the bank, the government agency and the person who complained instead of having a public database.

Flow of in-formation to stay with banks

The idea behind making the data private is that it restricts the flow of raw data, which could be unfairly biased against banks. When the Consumer Financial Protection Bureau begins on July 21, so will the complaint line. The line is set up so the information could be seen by anybody who wants to see it. That means complaint data can easily be accessed. Though it may seem that banks and card issuers want to keep this information from the public to keep everyone from seeing the dishonest practices they engage in, there's a fair point to consider; a lot of people are apt to complain about fees regardless of whether those fees were fairly levied. It could be terrible for the public infor-mation to be streaming like that.

Future of consumer bureau clouded

Almost every part of customer finance, including debit and charge cards, mortgages and payday loans, will be monitored by the CFPB. However, the existence of the organization has caused a fight in Congress to break out. Reuters reports that there were three bills introduced to limit the bureau recently including two on the director. One bill would keep the Consumer Financial Protection Bureau from taking over regulatory activity from other agencies until it has a ded-icated director and another would replace the current structure from having a single director to having a five member panel. Much of the Republicans do not like the idea of Elizabeth Warren directing the bureau. She has helped get it set up as an adviser to the White House. The bureau is sup-posed to start operations in July. This might not really happen though.




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